The drive are user accessible as well, meaning upgrades or drive swaps are easy, which is rarely the case with external hard drive storage solutions. Western Digital ships the My Book Thunderbolt Duo in RAID0 for maximum Thunderbolt speed, though it can be configured for RAID1 should a user prefer redundancy of data to sheer performance. WD’s hoping to change our perspective on that with the My Book Thunderbolt Duo, a two-drive external which supports up to six Thunderbolt Duos daisy-chained together. But to this point we haven’t seen much in the way of direct attached storage where Thunderbolt has proven a worth investment for the mainstream user.
WD MY BOOK 3TB FIREWIRE MAC
From a Mac perspective, the current interface of choice for speed is Thunderbolt.
WD MY BOOK 3TB FIREWIRE SOFTWARE
Next time I am buying a Seagate or and iosafe hdd,at least they don’t release and recommend malicious software to their registered custmors via an offical email.Western Digital has long made excellent external hard drive solutions that appeal to creative types and others who want large capacity local drive access with the fastest interface available. your apoligies don’t mean anything to me WD, fix my HDD with out formatting the drive if you really care,but I am not holding my breath here.īest case scenario my RMA will actually be completed and I will recieve another apology letter from WD. I will wait and see if these “concerned” support members will actually do anything or just pass me useless pretty apology letters. I mean really guys?you think I have not tried other outlets and adapters? how silly do you think your end user are? its clearly your new fimware that is causing the damage, you simply did not test it before you released it because the Mavricks issue is getting out of hand and WD needed a quick fix or to show a good face. if you believe that the HDD can be fixed without formatting the drive please use your influence to contact my designated premailer address here : I have now sent it in for RMA, #, case #. I did try many outlets and other adaptors but it had no effect,the HDD drive would not even make any noise. I only updated the new firmware which WD recommended.
WD MY BOOK 3TB FIREWIRE UPDATE
I did not update to Mavricks, my osx is still 10.7.5.
If you have any further questions, please reply to this email and we will be happy to assist you further. We’re waiting your reply for further clarification. If not working we could able to send a AC adapter only one time exception if you don’t have any other AC adapter meet the same demand. If you are using AC adapter via AC TAP, please remove the AC tap and try to directly connection from the wall socket. Seemingly your drive is not power on now, but Have you plugged -in it from wall socket directly? Since we updated 2 software on which one is are you talking about this incident happen? We apologize for any inconvenience this has caused. Thank you for contacting Western Digital Customer Service and Support. My telephone number is, my package number is 643720505 courier service used is Poslaju.Īnd guess what? the guy hasn’t called me back yet!Īnother message I recieved today:Hi, Ali Fazel if I had known there was a specialist in KL or at least that there was somewhere I could have gone to for a diagnosis I would have, but none of your ditibutors or lists suggested that so I had no other choice.
If you really do care, and you are not just not trying to comfort me with words then perhaps you can use your influince to arrange for my HDD tor be repaired arrining in Penang with out the data being lost, I have already posted my HDD and I can’t show you the hdd to a specialst.
Kawasan Perusahaan Prai13600 Prai, Penang, Malaysia
Teleplan Technology Services Sdn Bhd (LMW) so I mailed my faulty HAD to the address requested by the RMA case : I called all of your distributors in Kuala lumpur today,Īmble Action: the RMA operator wrote down my number and told me the would call me back to see if they can cover my HDD which is in limited warranty with the seal intact, which they didn’t.Īchieva Malaysia refused to courier my RMA request saying they only specialize in internal drives.Įternal Asia didn’t even pick up the phone. Please provide me with the best contact number and a block of time in which you are available, so we can call you. I would like to arrange a call from a Specialist to give you a call. I would like to extend my personal apologies for all of the frustration and inconvenience this has caused you. I sincerely apologize for this inconvenience.
0 kommentar(er)
